50Crowns Privacy Policy

At 50Crowns, we take your privacy seriously and are committed to protecting the personal data you share with us when you register, deposit, play or browse our site. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your data. By creating an account, completing a 50crowns login, or using our services at 50crowns.com and bet.50crowns.com, you agree to the practices described below.

Our casino is operated by Zosma LLC, registered in Belize, under licence number ALSI-132405050-FI3 issued by the Government of the Autonomous Island of Anjouan, Union of Comoros. For players in the EU-EEA, Eonvex Limited, registered in Cyprus, acts as our billing agent and EU-EEA representative. Both entities are bound by the commitments set out in this policy.

Information We Collect

We collect several categories of information to operate our platform, verify your identity, process transactions and improve your experience with us.

• We gather registration details such as your name, date of birth, address, email and phone number when you sign up for a 50crowns casino account.
• We collect payment information, including card details, e-wallet identifiers and cryptocurrency wallet addresses, to process deposits and withdrawals.
• We record your gaming activity, including games played, bets placed, wins and losses, and bonus usage, such as any 50crowns bonus code you redeem.
• We log technical data, including IP address, device type, browser information and session data, whenever you use the 50crowns app or access our site via desktop or mobile web.
• We may collect identity verification documents, such as proof of identity and proof of address, as required by our licensing and anti-money-laundering obligations.

How We Use Your Information

We use the data we collect for the following purposes:

• We process your registration and manage your 50crowns casino login so you can securely access your account.
• We verify your identity and age to comply with regulatory requirements and to prevent fraud.
• We process deposits and withdrawals through our supported payment methods.
• We personalise promotions, including welcome offers, free spins and any 50crowns no deposit bonus campaigns we may run from time to time.
• We send transactional and promotional communications, where you have agreed to receive marketing messages from us.
• We monitor gameplay patterns to support responsible gambling tools and detect unusual account activity.
• We maintain records for audit, compliance and dispute-resolution purposes.

Legal Basis for Processing

We process your personal data on the basis of contractual necessity, to provide the services you request; legal obligation, to comply with licensing and anti-money-laundering rules; legitimate interest, to secure our platform and prevent fraud; and, where required, your consent, particularly for marketing communications. You may withdraw consent at any time by contacting our support team.

Cookies and Tracking Technologies

We use cookies and similar technologies to recognise returning players, remember your preferences, keep you logged in between sessions, and analyse how our site and 50crowns casino app are used. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect site functionality, including automatic login features.

Sharing Your Information

We do not sell your personal data. We may share information with:

• Payment providers and banking partners to process your transactions.
• Identity verification and fraud prevention services.
• Regulatory authorities, including our licensor, where legally required.
• Game providers and software suppliers, to the extent necessary to deliver gameplay.
• Marketing and analytics partners, where you have consented to such sharing.
• Our billing agent, Eonvex Limited, for billing and EU-EEA representation purposes.

We require all third parties to handle your data securely and in line with applicable data protection laws.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward, as required by our licensing obligations, tax regulations and anti-money-laundering rules. When data is no longer needed, we securely delete or anonymise it.

Data Security

We implement technical and organisational measures, including encryption, secure servers and restricted access controls, to protect your information from unauthorised access, loss or misuse. While we work hard to safeguard your data, no system is completely secure, and we encourage you to use strong, unique passwords for your account.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your data, subject to our legal retention obligations.
• Object to or restrict certain types of processing.
• Withdraw consent for marketing communications at any time.
• Request a copy of your data in a portable format.

To exercise any of these rights, you can contact us at [email protected], and we will respond within a reasonable timeframe.

International Data Transfers

As we operate across multiple markets, including the United Kingdom, Australia, Ireland, New Zealand and Canada, your data may be transferred and processed in countries outside your country of residence. We take appropriate safeguards to ensure your information remains protected wherever it is processed.

Children's Privacy

Our services are intended only for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and we take immediate action to close any account found to belong to an underage individual.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly. Continued use of our services after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions about how we handle your data, or if you wish to exercise any of your privacy rights, please reach out to our support team through live chat, available 24/7, or by email at [email protected]. We are here to help with any concerns regarding your privacy when using our casino, sportsbook or 50crowns app.