Our 50Crowns Responsible Gaming
At 50 Crowns, we believe that online gaming should always stay fun, safe, and firmly under your control. We've built our platform to give you an exciting entertainment experience, but we never forget that gambling carries risks if it isn't managed carefully. That's why we at 50Crowns have put a full set of responsible gaming tools and resources in place, designed to help every player enjoy our casino and sportsbook responsibly. Here at 50 Crowns, we want you to play because you enjoy it - not because you feel you have to.
We at 50Crowns are committed to promoting a safe gambling environment across our 50Crowns casino and our sportsbook at bet.50crowns.com. Whether you're spinning our slots, joining a live table, or placing a bet on your favourite sport, we want you to feel confident that we have measures in place to protect your wellbeing. Our 50 Crowns team takes this responsibility seriously, and we continuously review our tools to make sure they meet the needs of our players across the United Kingdom, Australia, Ireland, New Zealand, Canada, Germany and Austria.
Our Commitment to Safer Play
We understand that for the vast majority of our players, gambling is simply a form of entertainment. However, we also recognise that for some, it can become problematic. At 50Crowns, we take a proactive approach to this issue. We provide clear information, practical tools, and genuine support so you can make informed decisions about your play. Our Vegas-style slots, live dealer tables, jackpot games, and sportsbook markets are all meant to be enjoyed within limits that work for you and your lifestyle.
We at 50 Crowns never encourage chasing losses, borrowing money to gamble, or playing beyond your means. Our platform is built around transparency - from our 50Crowns bonus terms to our withdrawal processes - so you always know exactly what you're agreeing to before you deposit or claim an offer.
Tools We Offer to Help You Stay in Control
Our 50Crowns account settings include several options that let you shape your own gambling experience. We encourage every player to explore these tools, even if you don't think you need them right now. Setting limits early is one of the simplest ways to keep your gaming enjoyable long-term.
- Deposit limits - set daily, weekly, or monthly caps on how much you can add to your account
- Loss limits - restrict the amount you're willing to lose over a chosen period
- Wager limits - control how much you stake within a set timeframe
- Session time reminders - get notified when you've been playing for a certain length of time
- Cooling-off periods - take a short break from your account, typically from 24 hours up to a few weeks
- Self-exclusion - close your account for a longer period, from six months up to several years
At 50 Crowns, we make these settings easy to access through your account dashboard, and our support team is always available to guide you through the process. Once a limit is set, we apply it immediately, and any request to increase a limit is only actioned after a short reflection period - this gives you time to reconsider before making a change that could affect your play.
Self-Exclusion at 50Crowns
If you feel you need a complete break from gambling, we at 50Crowns offer a self-exclusion option that locks your account for a period you choose. During this time, you won't receive marketing emails, bonus offers, or promotional notifications from us. We take self-exclusion requests seriously, and once your account is excluded, it cannot be reopened early - even if you ask us to. This policy exists to protect you, and our 50 Crowns support team will always respect your decision.
Reality Checks and Account Activity
We want you to always be aware of how much time and money you're spending with us. Our 50Crowns platform can send periodic reminders during your session, helping you stay mindful of your activity. We also recommend reviewing your account history regularly - you can check your deposits, withdrawals, and gameplay statistics at any time through your personal account area.
Recognising the Signs of Problem Gambling
Part of playing responsibly is knowing what to look out for. At 50 Crowns, we encourage all our players to be honest with themselves about their gambling habits. Some common warning signs include:
- Spending more money or time gambling than you originally planned
- Chasing losses by increasing your bets
- Borrowing money or using funds meant for essential expenses to gamble
- Feeling anxious, irritable, or guilty about your gambling
- Neglecting work, relationships, or responsibilities because of gaming
- Lying to friends or family about how much you play
If any of this sounds familiar, we at 50Crowns strongly encourage you to use our limit-setting tools, reach out to our support team, or contact one of the independent organisations listed below. You're never alone in this, and taking action early can make a real difference.
Protecting Minors
Our 50Crowns casino and sportsbook are strictly intended for adults who meet the legal gambling age in their jurisdiction - typically 18 years or older, though some regions may set a higher threshold. We require identity verification during our registration and withdrawal process to confirm that every account holder meets this requirement. We also recommend that parents and guardians use parental control software on any shared or family devices to prevent underage access to gambling websites, including ours at 50crowns.com and bet.50crowns.com.
| Tool | Purpose | Where to Set It |
|---|---|---|
| Deposit Limit | Caps how much you can add to your balance | Account Settings |
| Loss Limit | Restricts losses over a chosen period | Account Settings |
| Cooling-Off Period | Temporary break from your account | Account Settings / Support |
| Self-Exclusion | Long-term account closure | Support Team |
| Session Reminders | Notifies you of time spent playing | Account Settings |
Independent Support Organisations
We at 50 Crowns believe that external, independent support is just as important as the tools we provide internally. If you or someone close to you is struggling with gambling, the following organisations offer free, confidential advice:
- BeGambleAware - information, support and treatment referral for UK players
- GamCare - free support, advice and counselling services
- Gamblers Anonymous - peer support groups available worldwide
- Gambling Help Online - support services for players in Australia
- GameSense - information and resources for Canadian players
- BetStop - the national self-exclusion register for Australia
Our 50Crowns support team can also direct you to the appropriate organisation based on your location if you're unsure where to start.
How Our Customer Support Can Help
If you ever want to talk about your account activity, adjust your limits, or ask about self-exclusion, our team at 50 Crowns is available around the clock. We've made sure that reaching us is simple and that every conversation is handled with discretion and respect.
- Live Chat: available 24/7 on 50crowns.com and bet.50crowns.com
- Email: [email protected]
- Contact Form: accessible from your account dashboard
- FAQ Section: quick answers to common account and responsible gaming questions
Support is available in English, French, German, Italian, Norwegian, Portuguese and Slovenian, so you can explain your situation in the language you're most comfortable with. Our 50Crowns agents are trained to respond with empathy and will never judge you for reaching out. Getting started with these tools is easy, and if you haven't yet created an account, you can do so through the 50Crowns login page.
At the end of the day, our goal at 50Crowns is simple: we want your time with us to be enjoyable, balanced, and always within your control. We're here to support you every step of the way, whether that means helping you set a limit, taking a short break, or pointing you toward professional help when it's needed most.
FAQ
How do I set a deposit limit at 50Crowns?
You can set a deposit limit by logging into your account and navigating to the responsible gaming section of your settings. Choose a daily, weekly, or monthly cap, and we'll apply it to your account immediately.
Can I lower my limits at any time?
Yes, at 50 Crowns you can lower your deposit, loss, or wager limits at any time, and the change takes effect right away. Increasing a limit, however, requires a short waiting period before it becomes active.
What happens during self-exclusion?
Once you activate self-exclusion with us, your 50Crowns account is locked for the period you select, you stop receiving marketing communications, and the exclusion cannot be reversed early, even upon request.
Is there a minimum age to play at 50 Crowns?
Yes, you must meet the legal gambling age in your jurisdiction, generally 18 years or older, to register and play on our casino or sportsbook.
Who can I contact if I'm worried about my gambling?
You can reach our 24/7 live chat or email [email protected], and our team will guide you toward the right tools or independent organisations for further help.
Content updated: October 23, 2026